How do I return an item?
Submit a Return Material Authorization.  You will be contacted within 24 hours with a RMA number.

• 20% RESTOCKING FEE APPLIES TO ANY PRODUCT ORDERED WRONG OR FACTORY SEALED PRODUCT THAT HAS BEEN OPENED
• RMA NUMBER WILL NOT BE GIVEN WITHOUT SERIAL NUMBER
• RMA NUMBERS ARE VALID FOR 10 DAYS
• PACKAGES WITHOUT RMA NUMBER ON THE AIRBILL WILL BE REFUSED (DO NOT WRITE ON THE BOXES)
• PRODUCT WILl BE RETURNED AT CUSTOMERS EXPENSE IF SERIAL NUMBERS DON’T MATCH UPON RETURN
• SHIPPINGS CHARGES WILL NOT BE REFUNDED
• PROVIDE DESCRIPTION OF PROBLEM WITH DEFECTIVE PRODUCT (IF YOU JUST SAY DEFECTIVE RMA WILL NOT BE GIVEN)

How can I obtain a line of credit for myself or my company?
Download a credit application, complete and fax to (972) 417-1701. 
 
I wish to buy for resale.  How do I submit for tax exempt purchases?
Download a tax exempt form, complete and fax  to (972) 417-1701. 
 
Where can I find a credit card authorization form?
Download a credit authorization form, complete and fax to (972) 417-1701.